Today, we're excited to launch the Genia Help Center—a single destination for workspace setup guides, AI workflows, and troubleshooting tips.
Since launch, agencies and product teams have peppered us with similar questions through email, chat, and workspace comments. The patterns were clear: folks wanted quick, self-serve answers.
We built the Help Center so you can get unstuck instantly—without waiting on a support thread.
What’s inside the Help Center?
The Help Center is a living library of articles that explain everything from onboarding new clients to automating launches. We update it with every feature release and workflow improvement.
Some popular starting points:
Need something specific? Jump into one of the curated categories:
Genia Overview
Understand the Genia platform, core capabilities, and the problems it solves for modern teams.
Getting Started
Launch quickly with setup checklists, workspace walkthroughs, and best practices for connecting your first Genia projects and inviting collaborators.
Key Concepts
Build fluency with Genia terminology, core objects, and workspace roles so every teammate knows how launches, automations, and permissions connect.
Agency Playbooks
Detailed playbooks for agencies orchestrating multiple Genia clients, with templates, automation tips, and workflow handoffs that scale.
AI Insights
Dive into Genia AI workflows, enrichment techniques, and automation explainers to understand how data powers each step of your launch process.
Optimization Guides
Optimize live Genia sites with guidance on performance tuning, design refinements, copy testing, and analytics workflows that keep launches improving.
Lightning-fast search, everywhere in Genia
The Help Center ships with fuzzy, typo-tolerant search so you can surface answers in seconds. It scans article titles, headings, and structured metadata.
Best of all, search is available anywhere inside Genia—workspace, editor, or Help Center. Hit ⌘K (Ctrl+K on Windows) to open the command palette and search articles without losing focus.
We’re also experimenting with an AI teammate that can route you to the exact section or suggest next steps based on your question:
Better support for every workspace
The Help Center boosts our support team and gives your crew faster answers. We’ll keep expanding it with fresh guides, templates, and launch checklists.
Have feedback or a topic you’d like to see covered? Drop us a note at support@genia.tech or message us on X (formerly Twitter) at @geniatech.